On Wednesday 23rd October from 5:30am - 6:30am BST, we will be carrying out maintenance on the myday platform.
During the maintenance window, administrators and users should experience no downtime, but please consider the service as being in an 'At Risk' state during this time. We will be updating the status page during the maintenance window - please bookmark this page. You can also subscribe to status updates from there.
As part of the upcoming maintenance to upgrade the TLS version for Azure as required by Microsoft, you must upgrade your myday sync server to the latest version on their on-premise before the maintenance window.
You can find a step-by-step guide for admins to complete the installation here as well as the download file linked here. Note: there’s no need to reinstall the current version.
If you have any issues with this, please raise a support ticket via the portal here.
